Dear valued customer,

Before anything else, we would like to sincerely apologize that our product did not meet your expectations. This form is designed to facilitate the smooth processing of all exchange/return requests. Please have faith and bear with us as we are committed to ensuring your satisfaction.

  1. Please note that it may take 4-5 working days to process your request.
  2. We accept returns/exchanges within 15 days of purchase.
  3. Perfumes should have at least 90% of the product remaining in the bottle.

What problem are you facing?

Common Problem and Solution: If you find it too light, try spraying more generously on both skin and clothes.

What would you like to request?

If your sprayer/atomizer is not working, please choose "replace" and we will send you a new atomizer/sprayer.